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WOR Service Evaluation Questionnaire

o help us provide you with better service, please complete our evaluation form.

Client Name*

Phone*

Your email*

Cleaning date

Describe your satisfaction with the quality of the cleaning?*

Were the professionals efficient and polite?

Floors: Were they swept, vacuumed, and/or mopped properly?

Dust and Surfaces: Are furniture, tables, and objects free of dust?

Bathrooms: Were sinks, toilets, mirrors, and drains properly cleaned?

Kitchen/Common Area: Are countertops, sinks, and external appliances clean?

Trash: Were the trash cans emptied and the bags changed?

Organization: Were objects put back in their place after cleaning?

Did the professional arrive on time?

Did the professional use appropriate uniform and equipment?

Was the professional polite and professional?

Were specific instructions followed?

Did the service meet your expectations?

Would you recommend our service?

What was positive about the cleaning?

What needs improvement?

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